As Commissioner, Mr Uppal will lead an independent office tasked with empowering small businesses. The role will be crucial to supporting small businesses resolve disputes with larger businesses and will help drive a culture change in payment practices.
Mr Uppal and his team will provide general advice and information to small businesses on matters such as resolving disputes, including signposting small businesses to existing support and dispute resolution services, which will be delivered through the commissioner’s website. His priorities will reflect his 20-year experience as a small business owner in the real estate sector, where he saw how even sound businesses could struggle when faced with a culture of late payment by customers.
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