Invoice Value: £25,019.88 for office rental Reason for non-payment: ‘Debtor stopped communicating with client’ Action taken: When making calls to the debtor explaining why the debt was owed, we saw the best way to resolve this debt quickly, we changed the focus of our collection to the guarantor. This then opened up all the communication required [...]
This business debt recovery example comes from where our client was unable to generate a response from their client for invoices that dated back to April. Sterling made contact with the debtor who raised various queries with some invoices but not the entire balance, so working with both the debtor and the client Sterling managed to [...]
Our client based in the U.K. chose to work with Sterling as we proved to have the best relevant international B2B debt recovery experience. Their client/debtor based overseas was not responding to contact and had previously only responded with delaying tactics. The debtor owed a considerable amount of money for completed project work and this required [...]
Our recruitment sector debt collection staff had a great result for a London based recruiter who contacted us recently after hearing about us through social media. Our client had a debtor based in Spain they thought they’d try our service with. They had literally written off collecting a settlement from the ex-client of theirs who [...]
Recruitment firms using HireChecker are discovering back door placements and collecting fees they didn’t know they had earned.
Since the launch of HireChecker earlier this year at the Recruitment Agency Expo, recruiters using the service are discovering that back door hires are taking place at an alarming rate. A leading Manchester based recruiter managed to discover and collect on 3 back door hires within the first 3 months of using the service. HireChecker is [...]
Major international recruiter integrates Sterling’s Debt Recovery service into their credit control process.
A major international recruitment company was struggling to keep on top of their outstanding invoices. The credit control department were spending too much time on older debts, distracting them from the main ledger, slowing down payments and affecting customer relationships. After testing Sterling’s commission only debt recovery service the recruitment firm decided to add the service [...]
Sterling wins ‘Best Business Support Company of the Year’ in the Recruitment International Industry Supplier Awards 2018!
Sterling Debt Recovery has been collecting debts for recruitment agencies since 2007. Since then the sector has become a special focus of our debt collection business, with some of our collection agents dedicated solely to collecting for recruitment agency clients. You can read more about our services to the recruitment industry on our dedicated site www.recruitmentdebtcollection.com The [...]
A small sized technology company based in the UK recently engaged us when their customer failed to pay an invoice at the value of £4k. Their customer was based overseas, and communication had broken down when the payment had become overdue, and was frustrating and very time consuming for our client to deal with. Our debt [...]
A UK fashion re-seller company recently informed us of a customer who was failing to pay invoices at the value of £2.5k. There was a lengthy chain of promises made by the customer that the overdue invoices would be paid; however, they were not. Our debt recovery team advised the debtor to pay plus to pay [...]
International debt recovery - multiple debts linked to same Director. An international virtual office company passed us debts from four of its branches. We established that a number of the debts were linked to the same director, and after discussions with our client found that a director’s guarantee was in place, despite him resigning from one [...]