An accountancy firm who had been reluctant to use debt recovery before wanted to be guided through our business debt recovery process and to know what to expect along the way. As with any business decision, engaging a debt collector can seem daunting at first. Partners in accountancy firms are particularly cautious when it comes to [...]
Business as usual until… You own a business and your customers pay you mostly within the payment terms, but sometimes they don't and there are slightly overdue invoices. But so long as they do pay and it’s within reasonable time, your business relationship with them goes along smoothly. Then a late paying customer case is brought [...]
The client in this example is a supplier to the catering sector. One of their customers had run up a debt of over £6,000 then just stopped ordering and communicating. The debtor had run into difficulty with their business, even though our client allowed them some extended credit to help maintain and build a strong relationship [...]
Invoice Value: £25,019.88 for office rental Reason for non-payment: ‘Debtor stopped communicating with client’ Action taken: When making calls to the debtor explaining why the debt was owed, we saw the best way to resolve this debt quickly, we changed the focus of our collection to the guarantor. This then opened up all the communication required [...]
This business debt recovery example comes from where our client was unable to generate a response from their client for invoices that dated back to April. Sterling made contact with the debtor who raised various queries with some invoices but not the entire balance, so working with both the debtor and the client Sterling managed to [...]
Our client based in the U.K. chose to work with Sterling as we proved to have the best relevant international B2B debt recovery experience. Their client/debtor based overseas was not responding to contact and had previously only responded with delaying tactics. The debtor owed a considerable amount of money for completed project work and this required [...]
Our recruitment sector debt collection staff had a great result for a London based recruiter who contacted us recently after hearing about us through social media. Our client had a debtor based in Spain they thought they’d try our service with. They had literally written off collecting a settlement from the ex-client of theirs who had [...]
Recruitment firms using HireChecker are discovering back door placements and collecting fees they didn’t know they had earned.
Since the launch of HireChecker earlier this year at the Recruitment Agency Expo, recruiters using the service are discovering that back door hires are taking place at an alarming rate. A leading Manchester based recruiter managed to discover and collect on 3 back door hires within the first 3 months of using the service. HireChecker is [...]
Major international recruiter integrates Sterling’s Debt Recovery service into their credit control process.
A major international recruitment company was struggling to keep on top of their outstanding invoices. The credit control department were spending too much time on older debts, distracting them from the main ledger, slowing down payments and affecting customer relationships. After testing Sterling’s commission only debt recovery service the recruitment firm decided to add the service [...]
Sterling wins ‘Best Business Support Company of the Year’ in the Recruitment International Industry Supplier Awards 2018!
For over 10 years (since 2007) Sterling has been successfully collecting debts for all kinds of recruitment agencies all over the UK and abroad. With this experience we have developed a special focus on this sector of our business and created a dedicated branch, to work exclusively with recruitment agency clients for best results. You can [...]