Unpaid Invoice? We'll Help Collect It.
Sterling recovers unpaid business invoices for companies owed £1,000 or more.
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Sterling Debt Recovery: How We Recover Unpaid Invoices For Businesses
Sterling specialises in collecting delinquent debt and offers comprehensive solutions that provide the best cash outcome for businesses to recover overdue invoices and resolve financial disputes. We have an experienced team of collectors who work professionally and persistently to achieve effective recovery of debt while maintaining a professional image. Whether it’s a domestic or international debt recovery challenge, our expertise in cross-border debt collection ensures efficient and effective business debt recovery services.
Our service objectives are:
- Overdue Invoice Collection: Get the best cash outcome for our client by efficiently recovering outstanding payments and improving financial health.
- Cross-Border Debt Collection: Seamlessly handle international B2B debt recovery challenges whilst retaining a professional image with debtors while recovering funds.
- Improving Upstream Collection Process: Provide useful feedback and advice to the client to avoid bad debts.
- Tailored Comprehensive Solutions: Customised approach to specific needs and requirements, to make it easy to do business with us.
We understand how different debtors respond differently to various communications.
Contact Sterling Debt Recovery today to learn more about our business debt recovery services and how we can help you.
Technology that works for you
At Sterling, we strategically use technology to improve the debt recovery processes. While we recognise its importance, we do not rely on it to achieve results. Our debt recovery system has been developed using our best-in-class technology. It automates administrative tasks such as generating letters, emails, and reports, allowing our experienced collectors to focus their time and effort on investigating and negotiating with debtors.
Our advanced system also plays an important role by producing status and reconciliation reports for clients which streamlines operations. However, our collectors’ expertise and personalised approach drive our debt recovery agency’s success
Handling disputed debts
Whilst many debtors can be categorised as either ‘can’t pay’ or ‘won’t pay’, Sterling Debt Recovery conducts a careful analysis of each case to identify any valid disputes. We review the circumstances and the agreed terms of business to explain clearly to debtors why certain claims may be unfounded and outline the potential consequences of continued non-payment.
For debtors who genuinely ‘can’t pay’, our experienced collectors negotiate to recover outstanding balances as effectively as possible, with minimal time and effort required from the client. For those who intentionally ‘won’t pay’, a clear explanation of the possible next steps, such as escalation through formal channels, often encourages them to resolve the matter.
In some cases, debtors may believe they are protected by a limited company or believe their assets are hidden. Still, we are equipped to address these situations to secure payment.
