Case Studies
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Unique challenges, specialized solutions
The recruitment industry is unique as compared to other sectors. The majority of recruitment agencies operate on a contingency basis meaning you only get paid when your candidate lands the job. The arrangement usually includes a rebate or replacement clause, so if the candidate leaves within a fixed period the agency must offer a refund or a replacement candidate for free.
But what happens when clients avoid their responsibility after a successful placement?
Unfortunately, it’s common for clients to misunderstand their responsibilities and the technicalities of the terms of business. Sometimes clients will deliberately ignore their responsibilities in an attempt to avoid payment. General debt collectors often lack the industry knowledge to navigate the particulars of recruitment contracts, like rebates and replacements. That’s where we come in.
Sterling Debt Recovery: Your recruitment debt collection partner
Since 2007, Sterling Debt Recovery has been the go-to choice for over 350 recruitment agencies.
Our expertise and experience, with a team of collectors, understand the needs of your business. From backdoor hires to complex contract terms, offering expert recovery, and focusing solely on recruitment debt collection. With a client base of over 350 recruitment agencies using us to collect as and when needed, and relying on us for advice on terms and conditions and processes.
Recruitment Case Studies
In the case studies below, see how we have helped the agencies tackle common recruitment debt scenarios, including finding back-door hires. Most of the case studies showcase the technical nature of recruitment debts and the importance of our industry expertise and in-depth knowledge of the sector leading to successful debt collections, securing payments, etc.
