Back Door Hire Discovery, Collection and Prevention
‘Back door hires’, ‘back door placements’, or ‘back dooring’ is a regular and frustrating occurrence for Recruiters worldwide. This is when a client engages a candidate without letting you know thus avoiding your fee. Sometimes it is a deliberate attempt to avoid payment, often it is simply poor process at the client or a misunderstanding of their obligations. The back door can take place shortly after the introduction, or can be months after, and the candidate may be employed in a position other than the one they were initially put forward for.
Keeping track of back door cases is time consuming, can distract you from productive work and can damage your client relationships. Of course uncovering a back door is just the first part of the process, usually when they occur the client isn’t anticipating an invoice so getting them paid can be difficult.
Sterling Outsourcing provide services to guard you against back door cases, track them down, and get them paid, all in a manner that is most cost effective for our customer whilst retaining their client relationships wherever possible.
Finding Back Door Cases:
Sterling offers two levels of service for finding back door hire cases:
HireChecker Back Door Hire Discovery System:
In the majority of cases a back door hire engagement leaves some sort of electronic foot-print that is then traceable by Sterling’s system. HireChecker trawls the most obvious destinations with web and Linkedin searches, but it also looks far deeper into other data sources that are less obvious are more likely to give accurate matches even when the candidate hasn’t publicised their new role.
Once HireChecker has done it’s work we carry out a manual check on the results to ensure that no stone has been left unturned and to check for false positives (if your candidate is called John Smith and the client is IBM then electronic searches need a little manual intervention!). We then send you a report showing all results and evidence where a back door case has been found.
Of course many agencies are already searching for back door hires using manual methods. This can be extremely time consuming, especially to carry out a thorough search. The key to having a successful discovery process is to run it regular